Privacy Policy

Last updated: March 2026

Introduction

Bork Nampa Roofing Contractors ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at namparoofing.net or contact us for roofing services.

By using our website or providing your information, you agree to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

Information We Collect

Information You Provide Directly

We may collect personal information that you voluntarily provide when you:

  • Fill out a contact form or request a free estimate
  • Call us at (208) 606-3193
  • Send us an email at info@namparoofing.net
  • Subscribe to our newsletter or marketing communications
  • Request a roof inspection or roofing service

This information may include your name, email address, phone number, physical address, and details about your roofing project or property.

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

  • IP address and approximate geographic location
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring website or search terms used
  • Date and time of your visit

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested estimates or services
  • Schedule roof inspections and roofing projects
  • Communicate with you about your project, including follow-up and satisfaction surveys
  • Send you relevant marketing communications (with your consent)
  • Improve our website and services
  • Analyze website traffic and usage patterns
  • Comply with legal obligations and protect our rights

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service providers: We may share information with trusted third-party service providers who help us operate our business, such as email hosting, form processing, website analytics, and customer relationship management tools.
  • Insurance companies: If you authorize us to assist with a storm damage insurance claim, we may share relevant project information with your insurance company.
  • Legal requirements: We may disclose information when required by law, court order, or government regulation, or when necessary to protect our rights, safety, or property.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small text files stored on your device by your web browser.

We may use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing cookies: Used to deliver relevant advertising (e.g., Google Tag Manager)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We implement reasonable technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and project records are typically retained for up to 7 years for warranty and legal compliance purposes.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to opt out of marketing communications
  • The right to withdraw consent for data processing

To exercise any of these rights, please contact us at info@namparoofing.net or call (208) 606-3193.

Third-Party Links

Our website may contain links to third-party websites, such as Google Maps, social media platforms, or manufacturer websites (GAF, Owens Corning, CertainTeed). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: